Warranty:
We guarantee our vehicles from manufacture defects within the advertised warranty period from the date you receive your vehicle. Factory warranty periods may vary from vehicle to vehicle. Please see your vehicle description for detailed factory warranty periods.
It is the owner’s responsibility to properly use service, maintain and care for the vehicle as outlined in the owner's manual. Service schedules and record sheet may be asked when processing the warranty claim.
Defective warranty part(s) are required to be returned to exchange for new replacement part(s). New replacement part(s) under warranty will be shipped to buyer at no additional costs. Returning your defective part(s) will ensure we send you the correct part(s) and will assist us in monitoring and correcting potential manufacture defects.
For your safety and the safety of your family, any necessary assembly or maintenance must be performed by a certified technician in order for warranty to be valid (To find a list of local technicians, please follow the links on our technical support page). There may be unforeseen issues that require the expertise and knowledge of a trained professional. These issues include, but not limited to: electrical connections that have become disconnected in shipping, vacuum or fuel hose(s) dislodged in shipping and loose nuts and bolts in need of tightening. While these issues are normally very simple to correct, most being a simple re-connection, they can be a nuisance and very difficult to troubleshoot without the proper knowledge. Our included Pre-Delivery Inspection validates the warranty without proof of inspection from an outside certified technician.
Limitations and Exclusions:
The following are warranty limitations and exclusions:
- Filters
- Hoses
- Lubricants
- Gaskets
- Spark plugs
- Standard wear and tear: plastic parts & components (color coordinated housings, etc.) batteries, brakes, brakes handles, seats, lights, belts and tires.
- Extreme riding, racing or competition
- Loss of time without motorcycle
- Vandalism, fire or theft
- Crash or accident
- Unauthorized outside repair
- Improper maintenance and/or lack of maintenance according to service manual. All scheduled maintenance must be documented by a certified technician.
Labor is free if you send your vehicle to our warehouse facility for repair
- Warranty does not cover or reimburse any outside labor charges
- Warranty does not cover any towing or shipping charges to and from
To process a Warranty Claim:
If your vehicle is under warranty, please follow these instructions.
Please review our Warranty Agreement above for warranty limitations and exclusions.
Defective warranty part(s) are required to be returned to us to exchange for new replacement parts. New replacement part(s) under warranty will be shipped to buyer at no additional costs.
Please fill out the following form. Once we have received your claim, we will process the claim and generate a form that will be sent to you via email. Then, we will ask you to send defective part(s) along with a copy of your warranty claim form to the address specified in the form.
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